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WHX Cape Town

Quality Management & Patient Safety

Theme: Quality Management & Patient Safety - Reimagined

Wednesday 3 September 2025

Overview

In a time of global healthcare challenges, African systems continue to prove that high-quality, safe care is possible in resource-constrained environments. This forum at WHX Cape Town, delivered in partnership with COHSASA, will share practical success stories, courageous leadership insights, and strategies for building a culture where patients, families, and communities become true partners in safety and care. Participants will be left equipped to turn lessons into actions that drive measurable improvement.

Learn from regional leaders and an extensive network of quality improvement champions.
Hear real-world stories that highlight what is working, and what needs to change, in African patient safety.
Connect with peers, policymakers, and experts shaping the future of healthcare quality management.

Quality Managers and Risk Officers
Clinicians, Nurse Managers and Directors of Nursing
Hospital Administrators and Executive Leaders
Primary Healthcare Professionals and Community Health Coordinators
Policy Makers, Health Regulators, and System Leaders
COHSASA-accredited facility teams
Academics, Researchers, and Students working on quality improvement and patient safety

Chair:

Dr Sabelile Tenza

North-West University, School of Nursing Science, Potchefstroom Campus, South Africa

Agenda

3rd September 2025

Session 1

Untold Success Stories

09:00

Welcome & Opening Remarks by Conference Chair

Chair:

Dr Sabelile Tenza, Senior Lecturer, North-West University, School of Nursing Science, Potchefstroom Campus, South Africa

9:15

From Challenges to Triumph — Real Stories of Quality and Safety

Turning resource limitations into innovation opportunities
Building a sustainable culture of safety and accountability

Moderator:

Lauren de Kock, Quality Improvement Regional Director, The Aurum Institute, South Africa

Panelists:

Ajibike Oyewumi, Healthcare Quality & Patient Safety Specialist, Canada
Peninah Kirea, Chief Quality and Nursing Officer, Avenue Healthcare, Kenya
Christine Malan, Hospital Manager, Life Healthcare, South Africa
Dr Musa Sono, Medical Specialist Public Health Medicine, Limpopo Department of Health, South Africa

10:00

Q&A

Session 2:

Leading Boldly

10:15

Quality in Healthcare — A Must, Not an Option

Non-negotiables for quality and patient safety
Leadership models for navigating complex environments
Strengthening networks through partnerships

Speaker:

Dr Gilbert Buckle, Independent Consultant, Ghana

10:45

Tea Break and Networking

11:15

Being Bold and Breaking Boundaries in Leadership

Overcoming inertia and embedding quality in the organizational DNA
Leadership stories
Practical actions for managers and policy leaders

Moderator:

Jacqui Stewart, CEO, COHSASA, South Africa

Panelists:

Oupa Motshwaneng, District Quality Manager, Western Cape Department of Health, South Africa
Nico Benting, Director of Quality Assurance, Groote Schuur Hospital, Western Cape Government, South Africa
Lauren de Kock, Quality Improvement Regional Director, The Aurum Institute, South Africa
Dr Austin Okogun, CEO, Lily Hospital, Nigeria

12:00

Open Floor Q&A

12:15

Lunch Break and Exhibition Visit

Session 3

Family Engagement and Public Empowerment

13:45

Welcome Back Remarks by the chair

14:00

Reimagining Patient and Family Engagement in African Healthcare

The role of family and community trust in driving quality outcomes
COHSASA’s role in supporting community-centred care
Bridging cultural barriers to engagement
Speaker: Dr Russels Rensberg, Rural Health Advocacy Project (Confirmed)

Speaker:

Dr Russell Rensberg, Division Director, Rural Health Advocacy Project, South Africa

14:30

Panel DIscussion:

How Do We Empower Patients and the Public for Safer Care?

Strategies for creating patient-centred engagement pathways
Tools and frameworks to amplify the patient voice

Moderator:

Dr Gilbert Buckle, Independent Consultant, Ghana

Panelists:

Robert de Wet, CEO, Helderberg Hospice, South Africa
Anneleen De Keukelaere, Coordinator, People’s Health Movement SA, South Africa
Miriam Mutero Musinga, General Manager, International Hospital Kampala (C-Care IHK), Uganda

15:30

Q&A

Closing Session

15:45

Closing Reflections

Highlights from the day
Action points for delegates to take back to their facilities

Chair:

Dr Sabelile Tenza, Senior Lecturer, North-West University, School of Nursing Science, Potchefstroom Campus, South Africa

16:00

End of Conference

WHX Cape Town

Cape Town International Convention Centre

Opening times

Tuesday, 2 Sep: 9am - 5pm

Wednesday, 3 Sep: 9am - 5pm

Thursday, 4 Sep: 9am - 4pm

WhatsApp (Message only): +20223226982
[email protected]
Phone: +20223226904
Support hours: 9am-5pm Egypt time, Sunday to Thursday.

About us

World Health Expo is the world's leading healthcare platform for deeper learning, building relationships and doing business across the healthcare ecosystem.

Our commitment to data privacy

WHX is committed to safeguarding your privacy and will never sell or provide any personal data (including email, phone, address) to any third parties. Any third party claiming to sell or have access to attendee information should be treated as fraudulent and reported immediately.

About us

World Health Expo is the world's leading healthcare platform for deeper learning, building relationships and doing business across the healthcare ecosystem.

Our commitment to data privacy